About DongA Bank



To be established on 1st July, 1992, DongA Joint Stock Commercial Bank (DongA Bank) is proud of 18 years for a stable operation and sustainable development. Together with the general national economic growth, DongA Bank has chosen itself a direction, appropriate with specific goals in each period. Until now, after more than 18 years, DongA Bank has obtained outstanding achievements shown by the following impressive figures:

  • Charter capital is increased by 22.500%, from 20 billion dong to 4,500 billion dong.
  • Total assets by the end of 2010: 55,873 billion VND.
  • From 03 main line departments, namely Credit Department, Budget Department and Sales Department, by now it has expanded to 32 departments and divisions directly under the head office, centers and 04 member companies, as well as 224 branches, transaction offices, centers nationwide.
  • Number of employee has increased by 7.596%, from 56 staffs to 4,254 staffs.
  • To be the owner of 05 million customers, including individual and enterprise.

Vision, mission, and core value

  • Vision: Becoming a leading Vietnamese banking group - expanding international operation,  winning clients ‘ respectation, trust and recommendation.
  • Mission: With responsibility, passion and intellect, we collectively create attractive models of cooperation for clients, partners, shareholders, employees and community.
  • Core value: "DongA Bank – The bank of responsibility, the bank of hearts": We identify the 8 Core values of DongA Bank are:  Trustability - Responsibility - Innovation - Companionship - Humanitarian - Integrity - Compliance - Solidarity.

Transaction Channels

  • Traditional DongA Bank (a system of 224 transaction points in 50 provinces and cities)
  • Automatic DongA Bank (a system of over 1,400 ATM)
  • Electronic DongA Bank (DongA E-banking with 04 modes of SMS Banking, Mobile Banking, Phone Banking and Internet Banking)

Major Legal Shareholders

  • Ho Chi Minh City Committee of Party Office
  • Phu Nhuan Jewelry Joint Stock Company (PNJ)
  • An Binh Capital Joint Stock Company
  • Son Tra Dien Ngoc Joint Stock Company
  • Ky Hoa Trading and Tourism One Member Co.,ltd
  • Ninh Thinh Company Limited
  • Phu Nhuan Housing Construction and Trading One Member Co.,ltd.

Member Companies

  • DongA Money Transfer
  • DongA Securities and DongA Capital
  • Vina Brilliant Card Joint Stock Company (V.N.B.C.)

Quality Control System

Activities of main professional procedures are standardized in accordance with Standard of ISO 9001:2000.


Since 2003, DongA Bank has launched a technological modernization project and officially applied a new management software (Core-banking) to the whole system since June 1006. This software is provided by I-Flex Corporation. With its success in technological investment and infrastructure completion,  lots of new services are provided by DongA Bank to meet demand of all customers, including individual and corporation. Especially, DongA Bank is able to expand online services in the whole system of branches, through automatic bank and electronic bank at any time and in any place.

Awards to be achieved


  • Straight - Through - Processing 2010 awarded by Bank of New York
  • Vietnam Golden Enterprise 2010
  • Awards of Sao Vang Dat Viet 2003, 2005, 2007, 2008, 2010
  • National Famous Trade Name 2010
  • Vietnam Most Favorite Trade Name 2010
  • Vietnam Record - First Gold Vending Machine in Vietnam
  • Vietnam Strong Trade Name 2008,  2009, 2010
  • Top 500 Vietnam Trade Name 2010
  • Most Favorite Website and Electronic Trading Service
  • Awards of typical "Information Technology - Communication Application Enterprise" 2008, 2010
  • Leading Money Transfer Company - DongA Money Transfer

2006 – 2009

  • Typical Information Technology - Communication Application Enterprise 2009
  • 6th Golden Cup of Vietnam Trade Name - 2009
  • Award of Golden Trade Name, Impressive Logo and Slogan 2009
  • Unlisted Securities Trade Name - 2009
  • Quality Certificate of Excellent International Payment - 2008
  • Title of "Most Satisfactory Retail Banking Service" - 2008
  • Top 10 Satisfactory Bank - 2008
  • Typical Information Technology Application Enterprise - 2008
  • Certificate of First Mobile ATM System in Vietnam - 2008
  • Certificate of "Vietnam Record" - 21st Century ATM - Receiving and converting of cash directly via ATM - 200
  • Quality Certificate of "Excellent International Payment - 2006, 2007
  • "Most Famous Trade Name in Banking - Finance - Insurance Industry" - 2006
  • Top 200: Industrial strategy of biggest enterprises in Vietnam awarded by United Nations Development Program (UNDP).
  • Excellence Certificate of Outstanding Quality of International Payment awarded by Standard Chartered Bank, Citibank, American Express Bank, Wachovia Bank and Bank of New York.
  • SMART50 Award for Top 50 Asian Enterprises successful in applying IT to business granted by Zdnet, Top Asia Information Technology Magazine.
  • Golden Cup of Trade Name, Brand Name granted by South East Asia Research Association.

Certificate of Merits:

  • Certificate of Merits for Study Encouragement Case granted by Vietnam Study Encouragement Society.
  • Certificate of Merits for Golden Heart granted by Study Encouragement Society Executive Board.
  • Certificate of Merits for Contribution to Education Development granted by Ministry of Education and Training.
  • Certificate of Merits for Achievements in Propaganda, Campaign and Support "For the poor" fund granted by Vietnamese Fatherland Front of Ho Chi Minh City.

Head Office

130 Phan Dang Luu, Ward 3, Phu Nhuan District, Ho Chi Minh City, Vietnam
Tel.: (+84.8) 3995 1483 - 3995 1484
Fax: (+84.8) 3995 1603 - 3995 1614
E-mail: 1900545464@dongabank.com.vn
Website: www.dongabank.com.vn

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