Minimum payment amount

Classic Card: 10% total end-term to-be-paid amount (min 50.000 VND)

Gold Card: 5% total end-term to-be-paid amount (min 50.000 VND)

Annual Fee

Classic Card (main card/auxiliary card)

200.000 VND

Gold Card (main card/auxiliary card)

300.000 VND

Issuance Fee

Standard: Free of charge

Express (1 –3 days)

300.000 VND

Late payment charge

4% on minimum remaining to-be-paid amount (min 50.000 VND)

Over limit usage charge

30.000 VND/time

Change of limit charge

30.000 VND/time

Confirmation upon request charge

50.000 VND/time

Card Lock/Unlock fee

Free of charge

Card Replacement fee (main card/auxiliary card)

Standard: 50.000 VND

Express (1–3 days) 250.000 VND

Replacement fee for lost card

150.000 VND (Applicable for cases where customer misplaces or loses his/her card) 

Re-issuance of transaction report fee

15.000 VND/time

Issuance of transaction invoice fee

Within DongA Bank network

20.000 VND/copy

Outside DongA Bank network

80.000 VND/copy

PIN re-issuance fee

Free of charge

Complain settlement fee

100.000 VND/time (Applicable for unreasonable complain)

Foreign currency exchange fee

1,2% on total transaction amount  ⁽²⁾

Cash disposal via ATM & POS fee

Within DongA Bank network

2% of transaction amount  (min 40.000 VND)

Within local bank network (3)

3% of transaction amount (min 40.000 VND)

Within international bank network (4)

4% of transaction amount (min 40.000 VND)