DongA Multi-functional card service (Personal banking)

A. Card transactions at DongA Bank system (VAT included)

 

1. Card issuance fee 

Free of charge

2. Annual fee

0 - 50.000 VND/year (*)

3. Minimum account balance 

Not required

4. Payment transaction fee 

Free of charge

5. Cash withdrawal fee (**)

 


Withdrawing in the same city/province where card account was opened:

 

* Main account holder

Free of charge

* Auxiliary account holder


- Equal and less than 10 million VND

Free of charge

- More than 10 million VND

_At ATM: free of charge

_At the counter & POS: 0,055%/Total withdrawn amount (min: 5.500 VND, max 990.000 VND)

Withdrawing in city/province different from where card account as opened:

 

* Equal and less than 10 million VND / time

Free of charge

* More than 10 million VND / time

_At ATM: free of charge

_At the counter & POS: 0,055%/Total withdrawn amount (min: 5.500 VND, max 990.000 VND)

6. Account transfer fee in DongA Bank's system

 

Transfer into another account of main account holder 

Free of charge

Transfer into other individual's account: 

 

* In the same city/province where card account was opened:

 

- Into card account

Free of charge

- Into other account

5.500 VND

* In city/province different from where card account as opened:

- At the ATM: 0,055%/Total transfered amount (min 5.500 VND, max 16.500 VND)

- At the counter & POS: 0,055%/Total transfered amount (min 5.500 VND, max 990.000 VND)

7. Cash deposit fee


In the same city/province where card account was opened

Free of charge

In city/province different from where card account as opened

 

* Deposited by main account holder

Free of charge

* Not deposited by main account holder

0,055%/Total deposited amount (min 5.500 VND, max 990.000 VND)

8. Overdraft interest rate

As per regulated by DongA Bank for each customer group. 

Overdraft interest rate for overdue case 

150% of standard overdraft interest rate

9. Card re-issuance fee 

Within 3 years since issued day: 50.000 VND/card

After 3 years since issued day: free of charge

10. Re-issuance of transaction receipt fee 

- Transaction on DongA Bank's System: 22.000 VND/receipt

- Transaction on other systems: 55.000 VND/receipt

11. Transaction report sending fee (via post- once every 3 months) 

5.500 VND/receipt

12. Printing of detailed transaction report at DongA Bank

5.500 VND/1-month report/time

13. Report printing of 10 latest transactions via ATM

550 VND/time

14. Complaint settlement fee (for unreasonable complains)

- Within 45 days since the day occurred transaction: 55.000 VND/time

- After 45 days since the day occurred transaction: 110.000 VND/time

15. Account balance enquiry fee

Free of charge

16. Password change fee 

Free of charge

17. Account closing before end-term fee

Free of charge

18. PIN re-issuance fee

11.000 VND/time

19. Confirmation of account balance fee (confirmation with the seal of DongA Bank)
- Vietnamese: 30.000 VND for first page, 3.300 VND for each next page
- English: 55.000 VND for first page, 5.500 VND for each next page
20. Support to solve incorrect transfer transaction fee
- 22.000 VND/time: supported, but the result is unsucessful
- 110.000 VND/time: Supported and successful result

21. Other cases: as per regulated by Fees and charges for VND Account

 

 

 

B. Card transactions at VNBC system (VAT included)

 

1. Cash withdrawal fee

3.300 VND/ time

2. Account balance enquiry fee 550 VND
3. Printing of transaction report 880 VND
4. Internal account transfer (From Multi-functional card account to Multi-functional card account) 1.500 VND


C. Card transactions at Smartlink & Banknetvn systems (VAT included)

 

1. Cash withdrawal fee

3.300 VND / time

2. Account balance enquiry fee

550 VND

3. Printing of transaction report

880 VND

4. Internal account transfer (From Multi-functional card account to Multi-functional card account)

1.500 VND

Notes: 

(*) DongA Bank is current having annual fee exemption policy for certain customer groups
(**) Additional fees will be charges when customers conduct transactions in B & C categories at ATMs of VNBC (not DongA Bank), Smartlink and Banknetvn
 

Copyrights © 2011 DongA Bank Email: 1900545464@dongabank.com.vn
130 Phan Dang Luu Street, Ward 3, Phu Nhuan District, HCMC. Tel: (848) 39951483 – Fax: (848) 39951614 – Swift Code: EACBVNVX